Dear Mister and Misses Gilmore, Thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and were impressed by the exceptional service provided by our professional team. We strive to provide our guests with an unforgettable experience and the fact that we were able to exceed your expectations means a great deal to us. We look forward to welcoming you again in the future. Best Regards The Reception